Busy and growing eye care practice in search of a patient care coordinator with a proven track record of accurate work product in a very fast-paced environment. This position is located in Rayville, LA. The patient care coordinator is responsible for greeting patients, accurately checking patients into appointments, and updating patient information while providing exceptional customer services to all guests in an attentive, friendly, and efficient manner. They will join a dedicated and energetic team with a passion for patient care.

Greets patients in a polite, respectful, and cheerful manner; provide patients with clear instructions and directions
Check-in all patients. Review patient paperwork for accuracy and completion
Update patient demographic information as needed
Obtain insurance information and scan paperwork into computer system
Answer patient questions regarding insurance benefits and payments
Maintain patient confidentiality and adhere to HIPAA guidelines
Verify medical and vision insurance, contact insurance companies
Follow up with a clinical team member if patient has any questions or concerns about their treatment
Maintain communication with clinical team to ensure timely patient care
Perform other duties, as required

Patient Care Coordinator