Sharecare is a digital healthcare company delivering software and tech-enabled services across the healthcare ecosystem to improve care quality, outcomes, and reduce costs. The platform supports benefits navigation, care management, home care resources, health information management, and more, helping health plans, health systems, physician practices, and pharmaceutical brands drive personalized, value-based care.
This position processes release of information requests accurately and efficiently, ensuring patient privacy and compliance with HIPAA and company policies. Responsibilities include retrieving and returning medical charts, scanning records, validating requests and authorizations, performing quality checks, maintaining equipment, responding to inquiries, and adhering to laws and regulations.
The role demands excellent customer service, organizational skills, and the ability to multi-task while safeguarding confidential patient information.
- High School Diploma (GED) required
- Minimum 2 years experience in a medical records department or similar setting preferred
- Strong computer skills including Microsoft Word and Excel
- Ability to type 50 wpm
- Skilled in using fax, copier, and scanning machines
- Willingness to learn new equipment and processes
- Self-motivated and a team player
- Proven customer satisfaction skills
- Excellent organizational and multi-tasking abilities
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago