Sharecare is a digital healthcare company that delivers software and tech-enabled services across the healthcare ecosystem to improve care quality, outcomes, and lower costs. They provide AI insights, evidence-based resources, and a comprehensive platform including benefits navigation, care management, home care resources, and health information management. Sharecare supports health plan sponsors, health systems, physician practices, and pharmaceutical brands to drive personalized, value-based care at scale.

The ROI Medical Records Specialist processes release of information requests efficiently and accurately, ensuring compliance with patient privacy rights, HIPAA, and authorization requirements. Responsibilities include retrieving and returning medical charts, scanning and transmitting records, validating requests, performing quality checks, maintaining equipment, providing excellent customer service, and adhering to client policies and ethical standards.

Qualifications include a High School Diploma (or GED), minimum 2 years experience in medical records or similar setting preferred, proficiency with Microsoft Word and Excel, strong organizational skills, typing speed of 50 wpm, ability to operate fax, copier, and scanning machines, willingness to learn new equipment and processes, self-motivation, teamwork, customer satisfaction skills, and multi-tasking ability.

Sharecare is an Equal Opportunity Employer and uses E-Verify, offering consideration without discrimination.