Soni is partnered with a client seeking a detail-oriented Medical Records Specialist to support a high-volume healthcare environment with medical record requests, documentation review, and compliance-related processes. This role focuses on Release of Information (ROI) and requires a strong understanding of HIPAA guidelines and medical records workflows.

This is a fully remote opportunity; however, candidates must be based in the Middle Tennessee area.

Responsibilities:

Process and fulfill medical record requests in a timely and accurate manner
Retrieve and compile patient records for internal and external requests, including audits and quality reviews
Coordinate the release of Protected Health Information (PHI) in compliance with HIPAA and organizational policies
Respond to record requests via email and support internal teams, including collectors and audit staff
Handle subpoenas and court-ordered requests under leadership guidance
Accurately log and track all record requests in internal systems and spreadsheets
Identify and follow up on missing or incomplete documentation with appropriate departments
Maintain strict confidentiality of all patient information
Provide excellent customer service to internal and external stakeholders

Qualifications:

Minimum of 2+ years of experience in medical records / Health Information Management (HIM)
Hands-on experience with Release of Information (ROI) processes
Strong understanding of HIPAA compliance and handling of PHI
Experience working within EMR systems (Epic, Cerner, or similar preferred)
High attention to detail and ability to manage multiple priorities in a fast-paced environment
Strong communication and organizational skills

Compensation: $24 - $29 per hour (approx. $49,920 - $60,240 annually)