Medical Records Retrieval Specialist

This role supports medical record retrieval efforts for quality, compliance, and risk adjustment programs. The position is primarily remote, focusing on accessing electronic medical records (EMR) using secure, HIPAA-compliant systems. Onsite retrieval assignments may be required occasionally.

Primary duties include retrieving medical records from EMR/EHR systems, performing quality checks to ensure completeness and legibility, scanning, indexing, validating, and uploading medical documentation. The role requires maintaining confidentiality and following compliance, privacy, and data handling protocols. Communication with provider offices is necessary when coordinating access.

Onsite retrieval duties involve conducting medical record retrieval at provider facilities where remote access is unavailable, including local and occasional air travel. Compensation for onsite work includes mileage plus hourly or per-record pay, with company-covered travel expenses.

Qualifications include a high school diploma or equivalent, basic computer skills, attention to detail, strong communication skills, ability to maintain HIPAA compliance, a valid driver's license, clean motor vehicle record, personal vehicle with insurance, ability to lift up to 25 pounds, and willingness to travel as needed.

Preferred qualifications include experience in medical records, EMR/EHR systems, healthcare administration, or provider-facing roles, and familiarity with HIPAA and PHI handling.