Medical Records Coordinator

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We’re looking for a Medical Records Coordinator at an exciting time - we’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.

What You Will Be Getting Involved In

We’re seeking a hard-working and diligent Medical Records Coordinator to ensure the accuracy and organization of our medical records and provide outstanding support to attorneys and clients.

Role

As a rapidly scaling business, you can expect your role to develop over time. Some typical responsibilities include:

• Maintaining various files, logs, and medical records ensuring accuracy and completeness.
• Assembling patients' health information including patient symptoms, medical history, exam results, reports, and billing.
• Reviewing and ensuring all patient forms are completed, properly identified, signed, and uploaded in the preferred style.
• Communicating with physicians and other healthcare professionals to clarify and obtain information.
• Submitting requested documentation to physicians or for use in legal actions while following patient consent and confidentiality protocols.

Top 5 Things to Achieve in Your First Year

• Optimize medical records and billing operations to support business growth.
• Enhance communication skills for patient and physician satisfaction.
• Implement new processes for efficiency and scalability.
• Foster positive stakeholder relationships to support cross-functional collaboration.
• Grow as a leader on the team and mentor future hires on processes and best practices.

What You Might Bring To The Table

• Go-getter mentality with high attention to detail and strong organization skills.
• Outstanding written and verbal communication skills.
• Experience maintaining accuracy of patient medical records, and knowledge of HIPAA, medical insurance regulations, coding, billing, and reimbursement protocols.
• Proficient with MS Office Suite, particularly Excel.
• Experience working in the legal industry, especially personal injury, is a plus.

Interview Process

• Introductory telephone call (~30 minutes) with Senior Talent Partner.
• Video call with hiring manager (~45 minutes) focusing on technical and role specifics.
• Small assessment stage (in-person, take-home, or video) respecting candidate's time.
• Offer.

Benefits

• Salary of $50,000.
• 401k plan.
• Healthcare, vision and dental coverage.
• All necessary equipment.
• Flexible working with remote or hybrid options.
• Personal development budgets.
• 18 days PTO plus public holidays.
• 10 paid sick days.
• Inclusive and diversity-focused workplace policies.

Scan.com is committed to eliminating discrimination and encouraging diversity, striving to provide equality and fairness for all applicants and employees.