Immediate opening for Medical Records/Release of Information Specialist. Full-time opportunity with one of the largest healthcare organizations in the area. Full training provided.
Hours: Monday - Friday, 8 AM - 4:30 PM.
This position assists incoming callers with requests and providing excellent customer service related to medical records. Must safeguard and protect patients' privacy and ensure that releases of information comply with authorization, company policy, and HIPAA regulations. Familiarity with medical terminology and medical office procedures is required. Tasks include opening, scanning, and sorting mail.
Essential Functions:
- Assist callers in submitting requests for medical records.
- Provide status updates regarding requests.
- Route calls internally to various hospital departments as needed.
- 1 year of healthcare administration experience or 2 years inbound call experience.
- Experience with medical records.
- Proficiency in Microsoft Office.
- Excellent communication skills.
- Familiarity with medical terminology and office procedures.
- Strict adherence to patient privacy and HIPAA compliance.
Benefits available depending on job classification and length of employment, including:
- Medical, dental & vision insurance
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions)
- Voluntary Life & AD&D Insurance for employee and dependents
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Paid Time Off (PTO), Vacation, or Sick Leave
Location
Massachusetts, US
Employment Type
Contractor
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago