Immediate opening for Medical Records/Release of Information Specialist with one of the largest healthcare organizations in the Somerville, MA area. Full-time job opportunity with full training provided.
Work hours: Monday to Friday, 8 AM to 4:30 PM, onsite only.
This role assists incoming callers with requests and provides great customer service. Requires a patient-centered attitude and commitment to safeguarding patient privacy rights in compliance with HIPAA regulations. Familiarity with medical terminology and medical office procedures is expected. Tasks include opening, scanning, and sorting mail appropriately.
Essential functions include:
- Assisting callers with submitting requests for medical records
- Providing status updates on requests
- Routing calls internally to various hospital departments as needed
- 1 year of healthcare administration experience OR 2 years of inbound call experience
- Experience with medical records
- Proficiency in Microsoft Office
- Excellent communication skills
Candidates must ensure all releases of information comply with authorization, company policy, and HIPAA regulations.
Potential benefits for eligible employees include medical, dental, and vision insurance; critical illness, accident, and hospital coverage; 401(k) retirement plans with pre-tax and Roth options; voluntary life and AD&D insurance; short and long-term disability insurance; Health Spending Account (HSA); transportation benefits; employee assistance program; and paid time off including vacation and sick leave.
Location
Massachusetts, US
Employment Type
Contractor
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago