Medical Records Representative

At OrthoArizona, we bring together orthopedic and sports medicine experts to serve the Valley with compassionate care for patients and their families.

In this role, you will:

• Transmit, retrieve, route, mail, and fax patient records as required
• Route, deliver, and import external records and correspondence
• Review medical record requests for accuracy and provide the requested information
• Coordinate with all departments for proper document routing
• Follow medical record policies and procedures
• Serve as liaison between patients and HIPAA officer as needed
• Process and distribute mail daily to appropriate departments
• Assist in training and orienting new staff
• Perform other duties as assigned

Qualifications:

• Knowledge of Health Information Management Systems
• Proficient with computer programs
• Excellent written and verbal communication skills
• Completion and maintenance of compliance training
• Ability to train on and expand knowledge of practice management software
• Understanding of Standard Operating Procedures
• Knowledge of HIPAA and PHI regulations

Minimum Qualifications:

• High School diploma or GED
• At least 1 year experience in a medical office

Preferred Qualifications:

• Experience with electronic medical records (EMR)
• Completion of Medical Records or Health Information Management educational program

Benefits:

• Paid time off including sick time, holidays, and general PTO
• Multiple medical plan options
• Health Savings Account with company contributions
• Dental and Vision insurance
• 401(k) retirement plan
• Pet discount plan
• Identity theft protection and legal assistance