Performs various clerical duties involved in maintaining patient medical records including retrieving and distributing medical records, reporting, and maintaining associated logs and records according to established priorities and procedures.
- Verify patient demographics from scanned electronic test requisition forms (TRF) and test results.
- Report test results (mail, fax, email, internet, etc.) per client reporting preferences; all results reported to physicians and patients within a 24-48 hour guideline.
- Submit tickets for new client account setup when needed.
- Respond to emails from internal and external clients and follow up accordingly.
- Reprint results or send reprint requests as needed.
- Manage time effectively and coordinate with other departments such as billing, international and domestic sales, and customer service relations.
- Ensure timely results delivery to physicians, striving for 24 hours from lab release to reporting.
- Adapt to changes in company policies and procedures.
- Perform daily tasks and meet daily/monthly goals which may change.
- Perform other duties as assigned.
Requirements & Qualifications
- Proficient in information management programs and Microsoft Office with aptitude to learn new systems and procedures.
- Outstanding communication and interpersonal skills.
- Strong attention to detail and excellent organizational skills.
- Maintain 10% or fewer mistakes and typing speed of 45 WPM (9500 KPH).
- 1 to 3 years of clerical experience.
- High school diploma required; Associate degree in Business preferred.
- Courses in data entry, laboratory procedures, and client care are a plus.
Location
Kansas, US
Employment Type
Internship
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago
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