HealthMark Group is a leading provider of health IT solutions transforming administrative processes into seamless digital solutions with a focus on the patient information journey.
This entry-level onsite position in Norman, OK involves processing medical records requests efficiently and accurately, maintaining 100% accuracy in Release of Information (ROI), meeting turnaround times, validating and authorizing PHI release, performing quality checks, and ensuring confidentiality and compliance. Candidates will also provide excellent customer service, manage work areas professionally, and update facility guides as needed.
Key responsibilities include:
- Complete incoming ROI requests timely
- Maintain 100% ROI accuracy
- Complete STAT requests within an hour; other requests within 24 hours
- Keep processing queues current
- Validate and authorize PHI release per procedure
- Conduct quality checks for accuracy, confidentiality, and invoicing
- Handle medical records securely during transport, storage, and disposal
- Complete legal affidavits as needed
- Scan ROI requests into patient charts
- Follow ROI policies for HealthMark and clients
- Maintain professional appearance and clean work environment
- Provide attentive, respectful customer service
- Manage patient complaints and de-escalate when necessary
- Communicate effectively with customers
Qualities desired:
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Motivated to excel
This job offers a great start for individuals entering healthcare administrative roles at a fast-growing company. The job is onsite, located at 3300 Healthplex Parkway, Norman, OK 73072, and does not offer remote work options.
Candidates should be fast learners, dependable, quick workers, team players, and possess a positive attitude. Prior experience is not required as this is an entry-level role, but candidates should be motivated to learn and excel in the healthcare administrative environment involving medical record processing and release of information.
Location
Oklahoma, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago