In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes welcoming all patients and their family members into the imaging center, making patients and visitors feel comfortable, and anticipating and attending to the needs of our patients. Duties include checking patients in, answering telephones, routing incoming calls appropriately, scheduling appointments, collecting patient balances at time of service, and other front office/desk duties as necessary.
Requirements and qualifications include a High School Diploma or equivalent, a minimum of 2 years Patient Coordinator experience, full training in all aspects of medical front office duties, strong customer service skills, professional communication skills, computer proficiency, ability to multi-task and work in a fast-paced environment. Preferred experience includes working in a physician practice or medical services office, knowledge of medical terminology, prior patient collections experience in a medical setting, medical records experience, and a Bachelor’s Degree.
MedQuest Imaging is a leading outpatient imaging provider operating a network of independent and hospital-affiliated radiology centers offering mammography, MRI, CT, ultrasound, and X-ray services. The company provides competitive salaries, benefits, and hybrid/remote opportunities based on role.
- High School Diploma or equivalent
- Minimum 2 years Patient Coordinator experience
- Fully trained in medical front office duties
- Strong customer service focus
- Professional written and verbal communication skills
- Computer proficiency and accuracy
- Ability to multi-task and work in fast-paced environment
Preferred:
- Experience in physician practice or medical services office
- Knowledge of medical terminology
- Prior patient collections experience in medical setting
- Medical records experience
- Bachelor’s Degree
Competitive salaries and benefits Hybrid/remote opportunities based on role Limited or no weekend work
Location
Durham, North Carolina, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
Yes
Posted
1 month ago