Looking for a steady, full-time job where you can build real skills (and not work nights or weekends)?

Personal Injury law firms hire companies like Legal Monkeys to call medical providers to receive medical records and bills on their behalf.

As a Records Specialist, you will spend your day making calls, sending emails, and working with medical providers to gather records. You will have a structured daily workflow with a set of tasks to complete. This role provides exposure to the legal and healthcare industries and helps build organization, task management, and professional communication skills.

Duties include interacting with case managers and providers via phone, email, and chat; working through assigned records requests; retrieving medical records and bills for law firms; ensuring special authorizations are completed; tracking request progress; building relationships with providers and coworkers; maintaining professionalism handling steady workload; solving unexpected problems; and other assigned duties.

Pay & Schedule:

$15-$17/hour starting rate (based on qualifications)
Monday-Friday, 8:00 a.m.-5:00 p.m
No nights or weekends

Benefits:

Paid vacation plus 8 paid holidays
401(k) plan with 3.5% match
Medical, dental, vision, life, and supplemental insurance available
Team events and strong office culture

Requirements:

Good communication skills
Comfortable speaking on the phone regularly
Reliable and willing to learn
High School Diploma or GED required

Physical Requirements:

Prolonged sitting, standing or bending
Ability to use standard office technology (keyboard, computer, headset, mouse) with or without accommodation
Ability to lift up to 15 pounds occasionally
On-site attendance required

Legal Monkeys is committed to fostering a positive office culture and developing team members who are adaptable, motivated, and collaborative.