At Lexitas, Records Support Specialist I is a full-time, on-site role based in Houston, TX. This position supports legal operations by coordinating retrieval of essential medical and legal records for attorneys in civil litigation, ensuring timely, accurate, and confidential delivery.
Key responsibilities include making 80-100 outbound calls daily to obtain records, maintaining accurate documentation, coordinating with account managers, providing daily status updates, managing an active caseload of 350-375 open orders, and upholding HIPAA compliance to protect sensitive information.
Candidates should be detail-oriented, organized, able to thrive in a fast-paced environment, and possess strong communication skills. High school diploma or equivalent is required. Experience with legal terminology, subpoenas, depositions, and affidavits is a plus but not mandatory. Proficiency in Microsoft Outlook, Word, Adobe Acrobat, and Windows is expected.
This is not a supervisory role and requires working primarily in an office environment with standard office equipment. Little to no travel is required.
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Proficiency with Microsoft Outlook, Word, Adobe Acrobat, and Windows
- Familiarity with subpoenas, written depositions, and affidavits is a plus
- Legal terminology experience preferred but not required
- Ability to handle a high volume of calls and manage multiple open orders
- Adherence to HIPAA regulations and confidentiality standards
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k) retirement plan
Location
Houston, Texas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago