Patient Care Coordinator

Our office, Triangle Implant Center - Cary in Cary, NC is seeking a Patient Care Coordinator to join our busy specialty practice.

We are looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management with duties including:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering incoming calls and redirecting or taking messages
• Checking, sorting, and forwarding emails
• Keeping updated records and files
• Maintaining a tidy and presentable front desk with necessary materials
• Working Monday-Friday from 7:45am-4:00pm

As an essential team member, you will also assist with other office responsibilities as needed.

You are a resourceful Patient Care Coordinator striving to ensure patients receive the experience they deserve. You are adaptable, enthusiastic, and a collaborative problem-solver always aiming for excellence.

Preferred qualifications:

• 1-2 years experience as front desk representative or relevant position
• Oral Surgery and Implant administration experience preferred
• Bilingual preferred but not required
• Familiarity with office machines (fax, printer, etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High school diploma
• Desire to help patients

Why join our team:

A chance to work with professionals across specialty dental care including Dental Assistants, Sterilization Technicians, Office Managers, and Patient Care Coordinators to improve patient care experience and clinical results.

We foster an inclusive culture valuing diversity, continuous learning, and support for team members both professionally and personally.

Benefits:

• BCBS Medical & Dental insurance options
• VSP Vision Coverage
• Complimentary Life Insurance (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan with match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

Location Address: 431 Keiser Drive, Suite 101, Cary, NC 27518

Specialty1 Partners is the direct employer of non-clinical staff (office manager, front desk, marketing, etc.). Clinical employees are employed by the applicable practice entity.

Equal opportunity employer committed to diversity and compliance with relevant laws.

Participation in federal E-Verify program.