The Patient Scheduler manages incoming and outgoing calls to efficiently schedule appointments for an assigned patient population. Responsibilities include receptionist duties, clerical support, record-keeping, and ensuring seamless patient access and quality care in an outpatient medical setting.
Tasks include registering, scheduling, and rescheduling patient appointments; managing patient referrals to healthcare providers; confirming appointments; preparing medical records; screening calls; maintaining provider contact information; handling correspondence; updating patient data; and supporting clinic operations including billing and insurance coordination.
- High school diploma or equivalent required
- 1-2 years experience in healthcare or medical office setting preferred
- Experience with electronic medical records (EMR) systems such as Epic strongly preferred
- Prior experience in patient registration, insurance verification, or front office clinical administrative work is a plus
- Knowledge of patient registration, insurance verification, healthcare billing practices
- Familiarity with medical terminology and HIPAA regulations
- Skills in maintaining confidentiality and data accuracy
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago