Patient Care Coordinator role at Eyes of NM Family Optometry located in Albuquerque, NM. Schedule is Monday through Friday with no weekends. This position serves as the face of the practice, focusing on delivering exceptional patient experiences from arrival to checkout.
Responsibilities include:
- Greeting patients warmly and managing check-in/check-out processes
- Proactively pulling and verifying insurance benefits for seamless visits
- Organizing the daily schedule and managing office workflow
- Scanning essential documents and maintaining accurate digital patient records
- Responding to tasks and requests from remote support teams to ensure unified clinical operations
Ideal candidate characteristics:
- Service-oriented with a passion for helping others
- Organized and detail-oriented with the ability to multitask calmly and professionally
- Reliable with a commitment to a consistent Monday-Friday schedule
- Tech-savvy with comfort using digital scanners, insurance portals, and collaborating with remote team members
Benefits include a strong work-life balance with no weekend shifts, a mission-driven culture focused on the power of vision, and opportunities for professional development.
Requirements & Qualifications
- Experience level: Entry level
- Comfortable with healthcare insurance verification and patient coordination tasks
- Ability to manage patient interactions and schedule flow efficiently
- Proficiency with digital documentation and communication tools
Benefits & Perks
- Work-life balance with weekends off
- Mission-driven organizational culture
- Professional growth opportunities
Location
Albuquerque, New Mexico, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago