Patient Care Coordinator/Receptionist

Join Our Growing Psychiatry Practice!

We are a busy and compassionate psychiatry practice seeking an experienced Medical Receptionist to join our front office team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about supporting mental health care.

Key Responsibilities:

• Greet and check in patients with professionalism and warmth
• Manage incoming calls, scheduling, and appointment confirmations
• Verify insurance
• Appointment reminder calls
• Collect copayments and assist with billing processes
• Maintain accurate patient records and documentation
• Collaborate with clinical and administrative staff to ensure seamless patient care
• Perform other clerical duties to support smooth operation of the practice

Qualifications:

• High school diploma required; associate’s degree encouraged
• 12 years of experience in a medical office setting required
• Familiarity with eClinicalWorks (ECW) is a strong plus
• Medical Assistant (MA) experience is a plus but not required
• Excellent communication, multitasking, and organizational skills
• Compassionate, professional, and detail-oriented
• Tech savvy

What We Offer:

• Competitive hourly pay based on experience ($21–$25/hour)
• Supportive, team-oriented work environment
• Opportunities for professional growth within a dynamic mental health setting
• Healthcare, vision, & dental benefits after 90 days
• 401k with matching after 1 year
• PTO & Sick time

If you're ready to make a meaningful impact and bring your skills to a practice that values both its patients and its staff, we’d love to hear from you.