Patient Care Coordinator / Receptionist

Join Our Growing Psychiatry Practice!

We are a busy and compassionate psychiatry practice seeking an experienced Medical Receptionist to join our front office team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about supporting mental health care.

Key responsibilities include greeting and checking in patients with professionalism and warmth, managing incoming calls, scheduling, appointment confirmations, verifying insurance, appointment reminder calls, collecting copayments and assisting with billing processes, maintaining accurate patient records and documentation, and collaborating with clinical and administrative staff to ensure seamless patient care. Additional clerical duties to support practice operations may also be assigned.

Qualifications:

• High school diploma required; associate’s degree encouraged
• 12 years of experience in a medical office setting
• Familiarity with eClinicalWorks (ECW) is a strong plus
• Medical Assistant (MA) experience is a plus but not required
• Excellent communication, multitasking, and organizational skills
• Compassionate, professional, and detail-oriented
• Tech savvy

What We Offer:

• Competitive hourly pay based on experience
• Supportive, team-oriented work environment
• Opportunities for professional growth within a dynamic mental health setting
• Healthcare, vision, & dental benefits after 90 days
• 401k with matching after 1 year
• Paid time off and sick time

If you're ready to make a meaningful impact and bring your skills to a practice that values its patients and staff, we’d love to hear from you.