Patient Care Coordinator

Our office, Walnut Creek - Lafayette in Lafayette, CA is seeking a Patient Care Coordinator to join our busy specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.

You will be responsible for making a positive and lasting first impression and bridging the gap between customer obsession and clerical management. Duties include:

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering incoming calls and redirecting them or keeping messages
• Checking, sorting, and forwarding emails
• Keeping records and files updated
• Keeping the front desk tidy and presentable with necessary materials

As an essential member of the office, you will also help facilitate and coordinate other office responsibilities as needed.

You should be a resourceful team player, adaptable, enthusiastic, passionate, and a collaborative problem-solver striving for excellence. Qualifications:

• 1 year of proven experience as a front desk representative, agent, or relevant position
• Familiarity with office machines (fax, printer, etc.)
• Strong communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Customer service orientation
• High school diploma
• Desire to help patients

A career with us offers the opportunity to work with a team involved in specialty dental care, including dental assistants, sterilization technicians, office managers, and patient care coordinators all working together to improve patient care experience and clinical results.

We maintain an environment where employees from all backgrounds are valued and respected, with continuous learning and support in all aspects of life.

Benefits & Perks:

• BCBS Medical & Dental insurance options
• VSP Vision Coverage
• Complimentary Life Insurance (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan with match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

Position Base Pay Range: $25 USD - $29 USD

Specialty1 Partners is the direct employer of non-clinical employees only.

We are an equal opportunity employer valuing diversity. Our affiliates participate in the federal government's E-Verify program.