Medical Records Support Staff maintain all patient medical records, process requests for medical records, scan and upload documents into the electronic medical record, process and follow up on referrals, diagnostics orders, and laboratory orders, and complete assorted medical administrative duties.

Qualifications:

A high school diploma or general education degree (GED) is required.
One to three years of medical office experience is preferred.

Key Job Responsibilities:

Process inbound faxes, P2Ps, EpicCare, Healow, and hardcopy documents on time.
Scan and upload documents into the correct section of the correct patient's chart.
Process and follow-up on diagnostic orders including obtaining prior authorizations.
Process and follow-up on referrals to other health care providers.
Electronically process and follow-up on patient record releases and requests authorized by patients, healthcare providers, insurance companies, attorneys, and government agencies.
Attach diagnostic and laboratory reports to orders, creating orders when necessary.
Complete, fax, and mail forms and documents that providers generate in patient care.

Critical Skills/Requirements:

Knowledge of medical terminology is preferred.
Good computer skills.
Good communication skills.
Working knowledge of Microsoft Office.

Physical Demands: Work is performed in a fast-paced office and community setting with local travel required. Physical demands include prolonged sitting/standing and phone use. Lifting and carrying equipment and supplies (5-10 lbs.) may be required.

Compensation: Salary commensurate with education and experience.