Preferred Search Group is partnering with a top-rated private dental practice in Rockwall, TX to find a Patient Coordinator. This is a critical role in the overall success of the practice and the ideal candidate will have previous collections and treatment coordinator experience.

Schedule: Monday-Thursday 7a-4p

Responsibilities include:

Greet patients warmly and assist with appointment scheduling, rescheduling, and cancellations
Handle new patient calls and re-care patient calls
Post insurance payments and manage the accounts receivable of the practice
Prepare and monitor practice statistics and provide reports to the doctor
Coordinate marketing projects
Coordinate time sheet submittal and payroll submission
Train new team members on computer software
Complete new team member packets
Coordinate vacation schedules and time off requests
Coordinate coverage during sick days, CEU or vacation and fill in for other office personnel as needed
Balance petty cash and account for receipts
Secure and account for all cash and checks
Make entries to computer systems for insurance updates, balances, and payments
Ensure electronic submission of insurance claims within 24 hours of procedure
Maintain Insurance AR completeness by the 10th of each month
Run daily audit trails
Review production and collection reports daily
Ensure team members maintain proper licensure
Support consultations as needed
Ensure X-ray and maintenance logs are current and compliant
Maintain tidiness of office interior and exterior

Requirements:

Previous collections and treatment coordinator experience
Experience in a fee-for-service office preferred
High school diploma

Benefits:

Paid vacation
Free dental care (including family dental days for spouse and children)
Paid holidays
401(k) with employer match
Team bonuses