At Grandville Family Dental Care (part of Seva Dental Team), we seek a full-time Patient Relations Coordinator (PRC) to keep a busy dental office running smoothly while ensuring patients feel welcomed, cared for, and confident throughout their visit.

You will be the first impression and a key part of the practice's success, helping patients from check-in to check-out, managing scheduling, insurance verification, payments, and supporting the team.

Responsibilities include answering calls, scheduling and confirming appointments, checking patients in/out, verifying insurance benefits and eligibility, documenting financial responsibilities, collecting payments, managing daily schedules, following up on treatment and hygiene visits, posting insurance payments and EOBs accurately, collecting past-due balances, and participating in team huddles.

Qualifications:

Strong computer skills and quick learner of systems
Ability to multitask in fast-paced environment
Professional, positive, service-focused attitude
Team player
2+ years of direct customer-facing experience
Dental office experience preferred
Experience with insurance verification and posting insurance/EOBs required
Familiarity with dental practice management software a plus

Benefits:

Medical, vision, life insurance
Seva Dental coverage including immediate family
401(k)
Holiday pay
PTO
Monthly bonus opportunity

If you love creating excellent patient experiences and thrive in busy dental front office operations, we encourage you to join our team and be the reason patients feel cared for before their appointment.

Dental Patient Relations Coordinator