Dental Insurance Coordinator

We are looking to welcome an experienced dental Financial/Insurance Coordinator to join our awesome fun dental family. This is a full-time position. We are a private practice specializing in providing exceptional patient care in a professional, positive, team-oriented environment. We understand and value a healthy life and work balance. If you are a hardworking, drama-free individual who is seeking a long term dental home we would love to hear from you.

Requirements:

• Minimum of 3 years of experience as dental front office Biller/Treatment Coordinator
• Excellent knowledge of PPO and Financial options
• Excellent billing skills with knowledge of all major dental procedures
• Customer service focus/excellent customer service
• Team player
• Multi-tasker and self-motivated
• Specialty experience (preferred)
• Professional demeanor
• Punctual
• Must be fluent in Dentrix
• Patient education and presentation skills
• Excellent communication

Primary Role Expectations (not limited to):

• Calling insurance companies to verify benefits and get breakdowns of benefits
• Monitoring and tracking accounts receivable
• Works in conjunction with the Treatment Coordinator to answer phones/check out patients
• Discusses fees, finances, and payment options with patients
• Reading and interpreting Explanation of Benefits (understanding downgrades, primary and secondary insurance, deductibles)
• Effectively process insurance payments by EFT/check format
• Maintain accounts receivable records and place necessary collection calls to patients and insurance companies in a professional manner
• Updating and maintaining PPO fee schedules
• Sending claims and following up on overdue claims/unpaid accounts

Benefits include:

• Full-time position (32-40 hours, flexible)
• Medical and Vision insurance
• Holiday pay
• Paid time off
• 401K with matching contributions
• Continuing education reimbursement
• No charge dental care for employee and immediate family
• Friendly, drama-free staff
• Very stable office and patient base, established dental office of ~15 years