Medical Receptionist / Front Desk / Biller

Indiana Retina Center is a fast growing three physician group specializing in medical and surgical treatments of retinal diseases.

We are looking for a focused and experienced medical receptionist with experience with insurance verification and billing. Must be a great team player, positive attitude, ability to multi-task, fast learner, and attention to detail.

Main focus of the work will be:

• Greet and check-in patients, ensuring a friendly and professional atmosphere
• Schedule appointments and manage the office calendar
• Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
• Collect and update patient information, including medical history and insurance details
• Verify insurance coverage and process necessary paperwork, working directly with billing to ensure proper insurance information is gathered and entered
• Maintain patient confidentiality in compliance with HIPAA regulations
• Provide administrative support to medical staff, including filing, faxing, and organizing documents
• Assist with billing and patient assistance programs, including prior authorizations
• Utilize Nextech or similar software to manage patient records and appointments
• Ensure the front desk area is clean, organized, and presentable at all times
• May require travel to satellite office a couple of days a month

Qualifications:

• Previous experience in a medical receptionist or administrative role preferred
• Knowledge of medical terminology and procedures is a plus
• Familiarity with practice management software is highly desired
• Strong communication skills, both verbal and written
• Excellent customer service skills with the ability to handle difficult situations professionally
• Proficient in using phone systems and other office equipment
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize tasks effectively

Requirements:

• Minimum High School Diploma or equivalent; college degree preferred
• Familiarity with most insurances accepted in Indiana

If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for the position of Medical Receptionist. We offer competitive compensation and opportunities for career advancement. Join our team today!