Treatment Plan Coordinator / Insurance Specialist

We are seeking an experienced Treatment Plan Coordinator / Insurance Specialist to join our D'Iberville and Hattiesburg staff. This position is key in ensuring a seamless patient experience by coordinating treatment plans, verifying insurance benefits, and supporting check-out and scheduling.

Responsibilities include:

• Coordinate and finalize all patient appointments and treatment schedules at check-out.
• Review, explain, and communicate treatment plans to patients clearly and professionally.
• Maintain accurate, HIPAA-compliant patient records.
• Verify insurance benefits, eligibility, and coverage for treatments.
• Assist with billing processes, including documentation and ICD-10 coding.
• Utilize EHR and medical scheduling/billing software.
• Collaborate with physicians and clinical staff to ensure smooth workflow and quality care.
• Travel between D'Iberville and Hattiesburg locations with monthly travel allowance.

Qualifications:

• Minimum 1 year experience as a Treatment Plan Coordinator or equivalent in a procedure-based clinical setting.
• Strong insurance knowledge.
• Proficiency in medical terminology.
• Experience with ICD-10 coding and billing preferred.
• Familiarity with EHR and scheduling software.
• Excellent organization and attention to detail.
• Ability to work in a fast-paced environment while delivering exceptional patient service.

This is an in-person full-time position, Monday to Friday 8:30am-5pm.