Treatment Plan Coordinator / Check Out Receptionist

We are seeking an experienced Treatment Plan Coordinator / Check Out Receptionist to join our offices in Hattiesburg and D'Iberville. This role ensures a seamless patient experience by coordinating treatment plans, verifying insurance benefits, and supporting an efficient check-out and scheduling process.

Key responsibilities include:

• Coordinating and finalizing all patient appointments and treatment schedules at check-out
• Reviewing, explaining, and communicating treatment plans to patients professionally
• Maintaining accurate and HIPAA-compliant patient records
• Verifying insurance benefits, eligibility, and coverage for treatments
• Assisting with billing processes, including documentation and ICD-10 coding
• Using electronic health record (EHR) and medical scheduling/billing software
• Collaborating with physicians and clinical staff to ensure smooth workflow and quality patient care
• Traveling between Hattiesburg and D'Iberville offices (monthly travel allowance provided)

The ideal candidate is organized, detail-oriented, has at least 1 year experience in a procedure-based clinical setting, possesses strong insurance knowledge, proficiency in medical terminology, and familiarity with ICD-10 coding and billing practices. Excellent organizational skills and the ability to work in a fast-paced environment are required.

Benefits:

• 401(k) and matching
• Dental, health, and vision insurance
• Paid time off