Join our Business Office team at the College of Dentistry! Play a key role in supporting dentistry revenue cycle by helping patients navigate insurance complexities and ensuring their financial well-being.
Responsibilities include providing financial guidance on insurance coverage, approving student lab orders after payment, managing Medicaid verification, reviewing patient eligibility and benefits, educating students on insurance processes, handling patient inquiries on balances and payments, processing insurance claims, prior authorizations, appeals, monitoring accounts, managing refunds, and maintaining compliance with College policies.
Schedule is Monday to Friday, 8:00 am to 5:00 pm, with occasional overtime. Work location is on-site in Iowa City, IA.
Bachelor's degree or equivalent education and relevant experience.
High-level, fast-paced customer service experience in financial, healthcare, or relevant environment including knowledge of healthcare billing and revenue cycle.
Excellent communication skills, strong attention to detail, proficiency with standard office software (Microsoft or Google).
Ability to maintain professionalism, handle complex situations, active listening, conflict management, and collaborative teamwork.
Desirable qualifications: knowledge of HIPAA, awareness of insurance industry trends, experience with electronic health records, knowledge of dental/medical terminology.
Exceptional health coverage, university-paid life insurance, robust retirement plans, generous leave policies.
24/7 support services, well-being resources, access to UI Health Care specialists.
Professional growth opportunities with advanced training, leadership development, tuition assistance.
Located in Iowa City offering high quality of life with cultural venues, athletics, top-ranked schools, and outdoor recreation.
Location
Iowa, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$50,967 - $50,967
Remote work allowed
No
Posted
1 week ago