The Business Office Manager Assistant supports daily facility operations including accounts receivable management, patient billing, accounts payable, central supply, and the Resident Trust Fund.

Applicants must pass state-specific background checks before patient contact.

Education: High school diploma or equivalent required.

Licenses/Certification: Valid driver's license required.

Experience:

Six months experience in a long-term care environment preferred.
Three years of experience in accounts receivable, collections, or similar preferred.
Three years office or administration experience preferred.

Responsibilities:

Assist in maintaining financial files for residents related to admission, billing, and collection in compliance with regulations.
Assist in preparing accurate and timely billing to state agencies, Medicare, Veterans Affairs, private payors, and others. Manage collections process.
Assist in maintaining facility licenses and insurance coverage.
Document cash receipts, account research, adjustments, cash transfers, and census activity.
Review payment policies with new admissions and responsible parties.
Document business office processes.
Administer and reconcile resident trust accounts and petty cash monthly.
Perform month-end close procedures and prepare reports.
Provide assistance to HR/payroll and business office staff as assigned.
Support other Business Office Managers as a valuable partner.

Other functions:

Conduct duties following company conduct codes, policies, federal and state laws, and professional standards.
Perform other assigned tasks.

Skills & Abilities:

Knowledge of long-term care billing and collection practices.
Effective communication with residents, families, and organizational levels.
Organizational and prioritization skills.
Proficiency with computers and Microsoft Office.
Accuracy and attention to detail.
Leadership and workforce motivation.
Integrity.

Benefits:

401(k)
Dental, vision, and health insurance
Employee assistance and discount programs
Flexible spending and health savings accounts
Life insurance
Paid time off

Work location: In person in Boise, ID. No remote work option indicated.