Orthopaedic Associates of Southern California offers the highest-quality patient care. As a Surgery Scheduler, you will work as a team with medical assistants and assist with procedure/surgical set-up, booking with hospital/surgery centers, responding to patient messages, submitting authorizations for surgery and post-op physical therapy, completing patient forms, data entry, scheduling appointments, and sending out for specific studies when needed.

Responsibilities include:

Book surgeries with hospital/surgery centers and notify patients.
Educate patients on the surgery process.
Prepare for daily surgical procedures by ensuring all medical records, test results, and films are available for the physician.
Send PCP/Cardiologist pre-op orders.
Ensure all records for surgeries are received by hospitals or surgery centers.
Schedule pre-op/post-op appointments and send post-op x-ray orders.
Submit authorizations for surgery and post-op physical therapy/DME.
Document all patient correspondence in OfficeAlly (in person, phone, fax, or email).
Review pharmacy requests for prescription refills per physician protocol.
Obtain and review all test results and reports ordered by physicians; present abnormal results promptly.
Manage workers' compensation authorizations and work status reports.
Complete patient disability forms for physician approval.
Scan/file patient documents into OfficeAlly.
Comply with HIPAA and governmental safety protocols.
Consistently meet surgical productivity standards as defined.

Educational Requirements:

High school degree
Medical Assistant Certification preferred
Orthopedic knowledge preferred

Qualifications and Experience:

Excellent customer service and communication skills
Knowledge of ICD10 and CPT Codes
Working knowledge of practice management and word processing software
Experience with EMR (OfficeAlly preferred)
Knowledge of human anatomy
Bilingual in Spanish, Vietnamese, Chinese, or Korean preferred

Full benefits package for full-time employees includes Medical, Dental, Vision, PTO & Holiday Pay, and 401K.

Note: This role requires in-person work in Tustin, CA.