Scheduling Specialist – OP Physical Therapy – Fairfield Hospital

Mercy Health is a faith-based and patient-focused organization committed to enhancing the health and well-being of all people through exceptional patient care and a culture of compassion, collaboration, excellence, and respect.

As a Scheduling Specialist at Fairfield Hospital, you will coordinate and schedule patient testing or procedures by interacting with physician offices, healthcare providers, and hospital staff to ensure timely scheduling. Responsibilities include obtaining scheduling orders, instructing patients, entering data into the hospital system, maintaining daily patient scheduling records, checking medical necessity, and coordinating with multiple facilities or departments.

You will also provide instructions for test preparation, answer patient and physician questions, handle pre-registration of self-scheduled patients, and generate statistical reports for supervisors. The role requires strong customer focus and professionalism.

Education:

• High school diploma or equivalent required
• Associate degree in business, healthcare, or related field preferred
• Combination of education and experience considered

Experience:

• Data entry experience preferred
• Typing speed of 45-50 WPM preferred

Mercy Health offers competitive pay, incentives, referral bonuses, 403(b) employer contributions, comprehensive medical/dental/vision benefits, paid time off, parental leave, disability coverage, tuition assistance, and professional development support.