PetVet Care Centers' Putnam North Animal Hospital is currently seeking a Care Coordinator to join their team!
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 hospitals and over 11,000 team members nationwide, we offer local autonomy with national support, career mobility and development opportunities, and a collaborative, inclusive environment focused on wellbeing.
Position Overview: Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. This role involves administrative and customer service tasks supporting the hospital. Titles like Veterinary Receptionist, Customer Service Representative, or Client Care Specialist align with this role.
Key Responsibilities:
- Provide excellent customer service in-person, over the phone, and during high-stress situations.
- Manage lobby flow, address concerns, calm distressed pet owners, and schedule appointments.
- Handle basic medical emergencies for pets and owners, ensuring safety and wellbeing.
- Assist with medication pickups, inquiries, and provide information about services and products.
- Input and manage data in practice management software, including billing and accounts.
- Assist with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconcile cash drawer and perform end-of-day duties for accurate financial transactions.
Qualifications:
- At least one year of Veterinary experience.
Schedule:
- Monday, Wednesday, Thursday, Friday from 7 AM to 6 PM.
Benefits:
- Medical, dental, and vision insurance
- Paid parental leave
- 401(k) with discretionary contribution
- Team member pet discounts
- Emotional wellbeing support including Calm app and 24/7 EAP
- CE stipends and career development resources
- Grant Circle relief fund
We care deeply about supporting our team members professionally and personally.
PetVet is an equal opportunity employer committed to a Culture of Care for pets, people, and team members alike.
- Minimum one year veterinary experience
- Ability to handle customer service in high-stress situations
- Competency in basic medical emergency handling for pets
- Experience with practice management software is preferred
- Strong communication and organizational skills
- Medical, dental, and vision insurance
- Paid parental leave
- 401(k) with discretionary contribution
- Pet discounts for team members
- Emotional wellbeing support (Calm app access, 24/7 Employee Assistance Program)
- Continuing education stipends and career development
- Grant Circle relief fund
- Collaborative hospital culture with national resources
Location
Oklahoma City, Oklahoma, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago