Responsible for payment posting, reconciliation, and refund processing within the medical billing/accounts receivable workflow. This role supports accurate posting of financial transactions, remittance reconciliation, and communication with internal and external stakeholders to resolve account issues.
Key responsibilities include:
- Posting charges, payments, and adjustments in the medical billing accounts receivable process.
- Processing financial transactions through automated systems and team workflows.
- Interpreting explanation of benefits to ensure proper posting.
- Retrieving and uploading 835 remittance files and reconciling exception files.
- Researching and completing insurance and patient refunds.
- Posting refund checks into the patient accounting system.
- Communicating with physicians, staff, patients, and insurance representatives as needed.
- Following Medicare, HIPAA, and business office rules and regulations.
- Forwarding accounts requiring follow-up or resubmission to the business office staff.
Requirements & Qualifications
- Minimum of 2 years of experience in medical billing and/or cash applications, or equivalent experience in a healthcare environment.
- Prior cash posting experience in a multiple lockbox environment preferred.
- Strong communication skills with physicians, patients, and the public.
- Ability to establish effective working relationships with internal and external customers.
- Understanding of accounts receivable posting processes, explanation of benefits, coordination of benefits, and eligibility requirements.
Benefits & Perks
- Competitive health and welfare benefits
- Monthly $43 stipend toward ancillary benefits
- HSA with company match for qualifying HDHP plans
- 401(k) plan after 6 months of service with company match
- Employee Assistance Program available 24/7
- Employee Appreciation Days
- Employee Wellness Events
Location
Phoenix, Arizona, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 months ago