Candidates must have a primary address located within the state of Michigan or be willing to move to Michigan to be considered.

This position is responsible for billing and follow-up on insurance accounts. Duties include verifying benefits and communicating with insurance companies. The role requires a broad knowledge of the hospital charge posting system and working with hospital departments to verify charges, capture lost charges, and review the general appropriateness of account balances.

Responsibilities include:

Verify inpatient and outpatient accounts for insurance eligibility
Follow up on outstanding accounts receivable
Review claims for correct codes, appropriate charges, and general accuracy
Post payments and adjustments according to payer requirements
Resolve credit balances
Rebill accounts for secondary insurance billing
Perform miscellaneous duties as assigned

MyMichigan Health is a technology-driven organization, and employees need to demonstrate competency in Microsoft Windows. Employees may be required to participate in additional learning opportunities offered by MyMichigan Health.

Physical and working conditions may include exposure to stressful situations, public contact, trauma, grief, and death. The role may also involve working around blood-borne pathogens and other potentially infectious material, regular sitting/standing/walking, frequent postural changes, and use of personal protective equipment if required.

High school diploma or GED required
Two years in a billing setting with some insurance experience and problem-solving ability required
Four years in a hospital setting with emphasis on insurance billing and computers preferred
Additional coursework in medical terminology preferred
Experience with Excel and Word preferred
Typing speed of 50 WPM required
10-key experience and efficiency required
Windows PC and internet experience required
Ability to work well under pressure
Ability to work in a team environment and independently
Regular and predictable attendance required
Ability to handle multiple tasks
Must be able to perform sedentary work and occasionally lift or carry 0-10 lbs

Patient Account Representative