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Patient Account Representative

Northwell Health

Assists in monitoring billing-related functions in an efficient manner consistent with department policies and procedures.

  • Resolve complex Workers' Compensation billing situations, denials, and payment discrepancies.
  • Prepare and submit comprehensive appeals for denied or underpaid claims, including drafting appeal letters.
  • Manage revenue cycle processes, including denial management and follow-up.
  • Conduct follow-up on outstanding Workers' Compensation accounts receivable with payers, adjusters, and legal representatives.
  • Manage high-volume work queues, prioritize tasks effectively, and meet strict deadlines.
  • Analyze Workers' Compensation fee schedules and reimbursement payment terms to identify discrepancies and ensure accurate expected payments.
  • Apply knowledge of Workers' Compensation laws, rules, and regulations.
  • Use CPT, ICD-10, and HCPCS coding knowledge, with emphasis on Workers' Compensation coding requirements.
  • Epic HB/PB experience is strongly preferred.
Requirements & Qualifications

Qualifications

  • High school diploma or equivalent required.
  • 1-3 years of relevant experience required.
  • Epic experience required.
  • Knowledge of Epic HB/PB strongly preferred.
  • Understanding of CPT, ICD-10, and HCPCS coding.
  • Familiarity with Workers' Compensation billing, denial management, and revenue cycle processes.

Location

New York, US

Employment Type

Full-time

Experience Level

Associate

Salary Range

$41,780 - $64,340

Remote work allowed

No

Posted

1 month ago

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