Ensure all services delivered at Charlie Health are entered timely into the billing system and accurately submitted to insurance payers for reimbursement.
This role is the first step in receiving reimbursement from payers, requiring strong attention to detail, data review and analytics skills, and the ability to identify root cause issues that improve overall reimbursement.
Responsibilities include:
- Enter patient demographics, insurance information, and charges into the billing system with a high level of accuracy
- Quickly identify and resolve account errors, claim rejections, and system issues that may affect reimbursement
- Identify trends and root causes related to inaccurate insurance billing and report findings to leadership
- Collaborate across teams by contributing billing knowledge to reduce errors, increase clean claims, and improve reimbursement and revenue
- Reconcile billing reports, make claim corrections, identify reporting gaps, and audit submitted claims for potential errors
- Investigate escalated insurance billing inquiries and inaccuracies and take appropriate action to resolve the account
Requirements & Qualifications
- 3+ years of charge entry and billing experience, preferably in behavioral health
- Strict attention to detail
- Knowledge of payer-specific billing requirements
- Strong organizational skills
- Experience navigating clearinghouses
- Ability to track workflows through multiple tools
- Proficiency in Microsoft Office
- Knowledge of medical billing practices, office policies, and procedures
- Familiarity with CPT, ICD-9, and ICD-10
- Excellent written and verbal communication skills
- Ability to maintain confidentiality of medical information
- Able to work a hybrid schedule of 4 days per week in the Nashville office
- Must live within 75 minutes of the office
Benefits & Perks
Charlie Health offers comprehensive benefits to all full-time, exempt employees.
Location
Nashville, Tennessee, US
Employment Type
Full-time
Experience Level
Intermediate Level
Salary Range
$45,000 - $52,500
Remote work allowed
No
Posted
1 month ago