Perform revenue cycle duties related to patient intake, insurance coverage, collections, credits, and reimbursement support for dialysis services.
Responsibilities include:
- Process patient insurance information through the intake process
- Collect payment on outstanding patient balances
- Resolve credits and issue refunds when overpayments are received
- Communicate with insurance payers to ensure proper coverage and timely reimbursement
- Respond accurately and promptly to payer communications
- Collaborate with revenue operations teams for seamless workflow
- Partner with clinic teammates such as insurance counselors, social workers, and facility administrators
- Identify process improvement opportunities
- Maintain current patient account information
- Protect patient and company information in accordance with HIPAA and company policies
- Attend team meetings, phone conferences, and training as needed
Requirements & Qualifications
Qualifications and skills:
- High school diploma or equivalent
- Basic computer skills
- Proficiency in MS Word, Excel, and Outlook
- Excellent critical thinking and problem-solving skills
- Strong communication and interpersonal skills
- Ability to adapt quickly in a changing environment
- Ownership and initiative to work through assigned queue and book of business
- Ability to understand and follow teammate guidelines, employment policies, and department procedures
Benefits & Perks
Benefits and perks include:
- Flexible scheduling
- Full-time, permanent opportunity
- Community-based work culture
- Competitive pay-for-performance structure
- Generous PTO
- Comprehensive benefits package
- Medical, dental, and vision coverage
- 401(k) match
- PTO cash out
- Family resources and EAP counseling
- Access to Headspace®
- Backup child and elder care
- Maternity and paternity leave
- Professional development and leadership training
Location
Gilbert, Arizona, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago