Helps monitor and maintain laboratory databases and laboratory information systems while supporting accurate and timely laboratory send-out billing. The role also assists with charge entry, billing edits, coding questions, lab support inquiries, and coordination with Central Billing, Coding Quality, IT, and laboratory teams. This position supports compliance, confidentiality, and the mission of Austin Regional Clinic.
Essential Duties
- Maintain lab system databases and support Laboratory Information Systems (LIS) functions
- Process lab support inquiries, troubleshooting calls, and messages
- Develop and test rules in laboratory test environments
- Validate codemap files used to determine medical necessity for lab tests
- Maintain routing and billing rules in COPIA
- Audit laboratory send-out bills for accuracy and completeness
- Authorize bill payments to Accounting
- Answer coding questions for lab personnel, business office staff, physicians, and nurses
- Research clinical utility and cost of esoteric tests
- Assist with patient billing questions
- Update test code information and support charge entry
- Help reduce laboratory send-out costs through EOB review and process improvements
- Support billing edits, clinic work queues, training, interface issues, and special projects
- Travel as needed for lab hardware assessments and testing
Requirements & Qualifications
Qualifications
- Bachelor’s degree in Clinical Lab Science or related field preferred, or 6 years of clinical lab experience
- 1 year of experience working in an ARC laboratory preferred
- Experience with EMR and LIS software preferred
- Knowledge of laboratory billing practices and related coding
- Strong computer, keyboarding, communication, problem-solving, and customer service skills
- Ability to manage competing priorities and work effectively in a team environment
Benefits & Perks
Benefits
- Medical, dental, and vision coverage
- Flexible spending accounts
- PTO
- 401(k)
- EAP
- Life insurance
- Long-term disability
- Tuition reimbursement
- Child care assistance
- Health and fitness benefits
- Sick child care assistance
- Professional development opportunities
Location
Austin, Texas, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 months ago