This role supports revenue cycle and medical billing operations by preparing charges, resolving charge and payment inquiries, reconciling batches, and posting payments. The coordinator works with offshore teams and vendors, reviews claim rejections, performs spot audits, and helps ensure accurate and compliant charge and payment processing.
Key responsibilities
- Answer client calls and respond promptly to internal and external requests.
- Prepare charges for offshore operations and resolve related questions.
- Prepare, assign, and reconcile batches while maintaining communication on discrepancy resolution.
- Review source codes and tally hash totals.
- Map ICD-9, CPT, and modifiers as needed.
- Create claim edit reports for charge entries.
- Reconcile imputed payment postings and balance batch reports.
- Prep charges for IHS and clarify handwritten diagnosis and procedure documentation when needed.
- Validate and close batches after IHS processing.
- Import or enter charges and post payments for non-IHS clients.
- Work claim rejections and oversee corrections for assigned clients.
- Spot audit charge and payment batches completed by IHS.
- Follow company, department, and position policies and procedures.
- Meet supervisor goals for accuracy, compliance, and error-free processing.
Requirements & Qualifications
Qualifications
- Strong customer service skills.
- Experience handling client calls and follow-up communications.
- Familiarity with charge entry, payment posting, and batch reconciliation.
- Knowledge of ICD-9, CPT, and modifier coding concepts.
- Ability to work claim rejections and make necessary corrections.
- Attention to detail for auditing and discrepancy review.
- Ability to work with offshore teams and vendor processes.
- Commitment to compliance and accuracy.
Benefits & Perks
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Holidays
- Vacation
- Company-paid life insurance
- Retirement savings
- Professional development opportunities
Location
Raleigh, North Carolina, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago