On-site supervisor for office specialists, office coordinators, and MSA authorization team members. This role oversees front desk and office workflows, training, quality audits, and day-to-day operations within ATI's MSA clinic environment. The position also serves as a liaison between the MSA client business office and ATI to ensure timely, accurate handling of billing, claims, denials, medical record requests, and patient scheduling matters.
Requirements & Qualifications
Minimum Education
- High school diploma or equivalent required
- Bachelor's degree preferred
Minimum Experience
- 2 or more years in an administrative position
- At least 5 years of office experience, preferably in a health-related field
- At least 1 year of lead or supervisory experience
Preferred Experience
- Health care business office experience including insurance verification, authorization, revenue cycle support, or related work
- Familiarity with healthcare information systems such as EPIC or NextGen
- 2 or more years of supervisory experience
Skills and Abilities
- Strong leadership and communication skills
- Excellent customer service skills
- Ability to organize and manage multiple priorities
- Strong time management and attention to detail
- Proficiency with Microsoft Office Suite
- Ability to train others and adapt teaching style to learner needs
Location
Wisconsin, US
Employment Type
Full-time
Experience Level
Manager
Remote work allowed
No
Posted
1 month ago