Analyzes patient records for completeness of documentation, including missing signatures or dictation, according to regulatory guidelines and hospital policies. Prepares paper documents in discharged medical records for scanning, verifies patient identification on all pages, and uses document imaging and processing applications to scan, index, and perform quality assurance so documents are accurately transferred into the electronic medical record in Meditech.
Reviews scanned documents and indexes them to the appropriate category when barcodes do not read. Reviews documents for missing signatures and routes them to the appropriate physician for e-signature. Creates batch cover sheets, repairs records for scanning, applies patient identification labels when needed, and organizes information in chronological order.
Monitors scan quality and rescans documents as needed. Answers phones promptly and provides courteous customer service. Maintains confidentiality, assists physicians with locating information, and helps with dictation systems and e-signatures when requested. Tracks receipt of records from all locations, checks discharge lists, and locates missing records.
Education
- Associate degree in Health Information Administration preferred
Experience
- 1–2 years of medical records or electronic records processing preferred
- Customer service skills required
License & Certification
- None required
Location
Georgia, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
7 months ago