At Great Strides Rehabilitation, an H2 Health company, the Patient Coordinator is responsible for creating a positive first impression and supporting patients throughout their therapy visits. This role helps ensure smooth front-desk operations, accurate scheduling, and coordinated patient flow in a healthcare setting.
- Greet patients and assist with check-in procedures
- Manage appointments, including scheduling, cancellations, and confirmations
- Maintain accurate and confidential patient records in compliance with HIPAA regulations
- Collaborate with clinical staff to support optimal patient flow and care delivery
- Handle administrative duties such as answering phones, responding to emails, and managing front desk operations
- Call primary care providers for plan of care coordination
Requirements & Qualifications
- High school diploma or equivalent required; additional education in healthcare administration is a plus
- At least 1 year of experience in a healthcare or medical office setting preferred
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
- Ability to maintain patient confidentiality and follow office policies
Benefits & Perks
- $16.00 to $18.00 per hour
- Performance-based bonus opportunities
- Medical, dental, and vision insurance
- Generous PTO and paid holidays
- 401(k) with company match
- Tuition loan reimbursement
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Company-paid life insurance
- Additional voluntary benefit options
Location
Jacksonville, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago
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