Patient Care Coordinator

Responsibilities

• Welcome patients to the dental office
• Maintain accurate patient records
• Answer incoming calls and route calls or take messages
• Check, sort, and forward emails
• Update records and files
• Keep the front desk tidy and stocked with necessary materials
• Help coordinate other office responsibilities as needed

Background and Qualifications

• 1-2 years of front office experience required
• Familiarity with office machines such as fax and printer
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Customer service orientation
• High school diploma required
• Desire to help patients
• Ability to sit and stand for extended periods
• Ability to operate standard office equipment
• Ability to assist patients safely in and out of chairs or treatment areas
• Ability to maintain clinical positioning for extended periods
• Ability to work around medical equipment and instruments
• Ability to follow OSHA and infection control standards
• Ability to perform repetitive hand and wrist movements
• Ability to respond quickly in emergency situations

Benefits and Perks

• BCBS medical and dental insurance options
• VSP vision coverage
• Complimentary life insurance for employee only
• Short-term and long-term disability
• Pet insurance coverage
• 401(k) plan with match options
• HSA/FSA account access
• Identity theft protection
• Legal services package
• Hospital, accident, and critical care coverage
• Paid time off