Our office is seeking a Patient Care Coordinator to join our busy specialty dental practice.
The role is responsible for providing an exceptional experience to patients and visitors while handling administrative and front office duties. This position serves as the first point of contact for the office and helps coordinate other office responsibilities as needed.
Responsibilities include:
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering incoming calls and redirecting them or taking messages
- Checking, sorting, and forwarding emails
- Updating records and files
- Insurance verification
- Claim and EOB processing
- Keeping the front desk tidy and presentable with necessary materials
Requirements & Qualifications
The ideal candidate is a resourceful, team-oriented professional who is adaptable, organized, and customer-focused.
- 3+ years of proven experience as a front desk representative in a dental practice
- Familiarity with office machines such as fax and printer
- Strong communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Customer service orientation
- High school diploma
- Desire to help patients
Benefits & Perks
Benefits and perks include:
- BCBS medical and dental insurance options
- VSP vision coverage
- Complimentary life insurance policy for employee only
- Short-term and long-term disability
- Pet insurance coverage
- 401(k) plan with match options
- HSA / FSA account access
- Identity theft protection
- Legal services package
- Hospital, accident, and critical care coverage
- Paid time off
Location
Tampa, Florida, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago
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