Our office, Southwest Florida Oral Surgery in Fort Myers, is seeking a Patient Care Coordinator to join our busy specialty practice. This role includes travel to nearby Cape Coral and Naples locations as needed while providing an exceptional experience for patients and visitors.
The position focuses on administrative and front office support, including welcoming patients, maintaining accurate records, handling calls and emails, keeping files updated, and ensuring the front desk remains organized and presentable. You will also help coordinate other office responsibilities as needed.
Requirements & Qualifications
- 1+ years of experience as a front desk representative, agent, or in a similar role
- Familiarity with office machines such as fax and printer
- Strong communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Customer service orientation
- High school diploma
- Desire to help patients
- Ability to sit and stand for extended periods
- Ability to operate standard office equipment
- Ability to assist patients safely in and out of chairs or treatment areas
- Ability to maintain clinical positioning for extended periods
- Ability to work around medical equipment and instruments
- Ability to adhere to OSHA and infection control standards
- Ability to perform repetitive hand and wrist movements
- Ability to respond quickly in emergency situations
Benefits & Perks
- BCBS medical and dental insurance options
- VSP vision coverage
- Complimentary life insurance policy for employee only
- Short-term and long-term disability coverage
- Pet insurance coverage
- 401(k) plan with match options
- HSA/FSA account access
- Identity theft protection
- Legal services package
- Hospital, accident, and critical care coverage
- Paid time off
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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