Processes new patient referrals and triages them to an in-network DME.
The role is responsible for reviewing documentation, entering referral data into CRM software, validating clinical orders through the company's Loop platform, and coordinating with patients, healthcare providers, referral sources, and Territory Managers to support timely order completion and product delivery.
Additional responsibilities include managing patient documentation, reviewing insurance network status, communicating final network determinations to patients, and supporting collaboration between HR HealthCare Patient Services and third-party DMEs.
High level of verbal communication skills
Call center and/or medical records experience is a plus
Analytical, data entry, and reporting skills
Dependable and organized
Scheduling experience
Ability to maintain confidentiality
Ability to work in a team
Microsoft Office skills and data entry skills
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago