Patient Care Coordinator / Scheduler & Medical Scribe

HealthSource Chiropractic of Crofton is seeking an organized, energetic, and compassionate Patient Care Coordinator / Scheduler & Medical Scribe to join a fast-paced, patient-centered chiropractic practice.

This role supports patient care, scheduling, clinical documentation, insurance verification, and front desk operations to help keep the office running efficiently.

Responsibilities

• Schedule new patient appointments and existing patient visits
• Follow up with new patient inquiries and missed appointments
• Perform patient reactivation calls and appointment confirmations
• Support patient retention and maintain a productive schedule
• Document patient encounters in real time during examinations
• Prepare patient charts prior to appointments
• Assist the doctor with documentation and clinical workflow
• Verify patient benefits, eligibility, and authorization requirements
• Document insurance information accurately in patient charts
• Answer incoming phone calls and greet/check in patients
• Process patient paperwork and collect co-pays/payments
• Maintain accurate patient records and assist with daily office operations
• Support internal marketing efforts, community events, social media content, and patient referrals

The position is focused on creating a welcoming patient experience while helping the practice stay organized, efficient, and responsive to patient needs.