As a Remote Scheduling Specialist at Community Health Systems (CHS) in the Patient Access Center, you will support patient scheduling functions across hospitals, clinics, and centralized access centers. You will serve as a first point of contact for patients, helping manage appointment scheduling, addressing general patient needs, and communicating appropriately with clinical staff through centralized call center operations.
This role focuses on accurate, timely, and compliant communication and scheduling while supporting a positive patient experience. This is a fully remote opportunity.
Requirements & Qualifications
Qualifications
- High school diploma or GED required
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred
- 1-3 years of experience in scheduling, operations, or healthcare administration required
- 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations
Skills and abilities
- Proficiency in scheduling software, EMR systems, and Microsoft Office Suite
- Excellent verbal and written communication skills
- Strong customer service orientation
- Strong problem-solving skills and attention to detail
- Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments
- Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols
Benefits & Perks
Benefits
- Paid Time Off (PTO)
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match
- Tuition reimbursement
Location
N/A
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago
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