Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable across the healthcare ecosystem.
This role supports the processing of medical record requests in a high-volume production environment at a single onsite location in Ocala, FL.
Position highlights
- Full-time schedule: Monday-Friday, 8:00 AM-4:30 PM EST
- Onsite role at one location in Ocala, FL 34471
- High-volume production environment
- Handles medical record requests from patients, insurance companies, and attorneys
- Uses multiple platforms and two computer monitors for documentation
- Full benefits package including PTO, health, vision, dental, 401k, and tuition assistance
What you will do
- Receive and process requests for patient health information according to company and facility policies
- Maintain confidentiality and security of privileged information
- Use company and facility software effectively
- Follow company and customer facility codes of conduct and policies
- Communicate work issues, site difficulties, and volume changes to management
- Assist with additional duties as needed
- Apply medical privacy regulations consistently to prevent unauthorized disclosure
- Manage patient health records and ensure HIPAA compliance
- Prepare new patient charts from paper and/or electronic sources
- Ensure medical records are accurate, complete, and filed in standard order
- Create digital images of paperwork for electronic medical record storage
- Respond to internal and external records requests and transmit records appropriately
- Answer inbound and outbound calls
- Assist with patient walk-ins, fax handling, mail opening, data entry, and pick-up scheduling
- Help train associates in the HIS I position
- Generate reports for managers or facility leadership
- Meet or exceed productivity expectations
- Participate in project teams and committees
- Serve in a lead role for general questions and new hire development training
- Perform other duties as assigned
Requirements & Qualifications
Qualifications
- High school diploma or GED
- Must be 18 years of age or older
- 1 year of health information-related experience
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and general office equipment
- Professional verbal and written communication skills in English
- Strong attention to detail and quality for medical records accuracy and compliance
- Strong data entry skills
- Ability to work with minimal supervision and adapt to changing priorities
- Ability to organize and manage multiple tasks
- Able to respond in a fast-paced environment
- Able to travel locally/regionally 75% or more of the time
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
Benefits & Perks
Benefits and perks
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
- Full-time employment with eligible benefits
- Reasonable accommodation process available
- Equal employment opportunity employer
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago