Patient Registration Coordinator

Position Overview

Responsible for clerical and administrative services related to greeting, registering, and admitting patients in a healthcare facility, as well as helping schedule patient appointments.

Key Responsibilities

• Complete pre-registration for new clients and schedule appointments
• Provide orientation for new patients and monitor patient activity on center premises
• Serve as a point of contact for patient inquiries and provide customer service
• Collect co-payments and patient financial responsibility at the time of service
• Ensure demographics, billing, and clinical information are entered accurately and on time
• Communicate with the Program Director, physicians, and nursing staff regarding intakes
• Verify insurance benefits and obtain prior authorization when needed
• Handle administrative tasks such as answering phones, managing mail, maintaining and ordering supplies, and verifying deliveries
• Maintain confidentiality and support smooth clinic operations

Environment

• Non-exempt, full-time clinic-based role
• Reports to the Program Director